Privacy Policy - Pacifica Studio

1. Information and its sources

When you contact us or arrange a session, you provide names, email addresses, telephone numbers, messages, company information, session preferences, locations, dates, and answers to booking questions. We create photographs when providing photography services.

Our site and its providers collect online identifiers, IP addresses, browser and device information, pages visited, referring pages, advertising click identifiers, campaign parameters, and interactions such as inquiries and bookings. Scheduling and payment services provide booking, transaction, and payment-status information. Payment details entered into payment-provider interfaces are handled by those providers.

2. Uses and recipients

We use information to respond to inquiries, plan and deliver sessions, manage bookings and payments, communicate with clients, administer our business, protect our services, and meet applicable legal obligations. We also use website interactions, attribution identifiers, contact details, and booking or purchase information to measure advertising performance and match advertising audiences.

Cloudflare provides hosting and traffic measurement. Acuity Scheduling supports bookings and Square supports payments. Google Contacts and HubSpot support client and inquiry management; Telegram supports internal inquiry notifications. Email delivery may use SendGrid when that service is enabled.

Google advertising services and Meta may receive browser activity, identifiers, and conversion information. Server integrations can send hashed contact identifiers and booking or purchase details to Google Ads and Meta, and submit customer information for Google Ads audience matching. Hashing supports matching and does not make information anonymous.

Providers can also receive information when you use embedded Google Maps, scheduling, or payment services. Advertising disclosures may constitute sale or sharing under applicable privacy laws; we do not promise that no advertising-related sharing occurs. We may also disclose information when required by law or in connection with a business transfer.

3. Cookies, storage, and browser signals

Analytics and advertising tracking are active by default. The banner is informational: Dismiss only hides it, and is not consent or a tracking opt-out. Read the Cookie Notice for storage names, purposes, and lifetime information.

Do Not Track (DNT) and Global Privacy Control (GPC) are different browser signals. The site does not currently implement a site-wide tracking opt-out in response to either. Browser settings may restrict cookies or local storage, but do not by themselves stop server advertising transfers based on booking records.

4. Storage, retention, and security

Advertising attribution context is stored in browser local storage and can include names, email addresses, and phone numbers after lead or booking interactions. This context and the theme preference have no automatic expiry in the site code. Browser data may remain until cleared by the browser or its user.

Client, inquiry, transaction, notification, and advertising records may also be held by the systems described above. Their retention depends on the service, its settings, and applicable business or legal obligations. The Photography Policy describes the existing photo-backup period. Contact us about retention of a specific record.

No website, transmission, or storage system can be guaranteed completely secure. Do not include payment-card numbers or unnecessary sensitive information in inquiry messages.

5. Sessions involving children

Parents or legal guardians arrange sessions involving children and provide the necessary details and authorizations. Photographs of children may be created during family and children’s sessions. The Photography Policy describes guardian attendance and model-release requirements.

6. Privacy questions and requests

Email [email protected] to ask about your information or request access, correction, or deletion. Describe the request and the email or booking reference associated with your interaction. Do not send identity documents or payment details with your initial request.

Requests are subject to applicable law, identity or authority verification where appropriate, and lawful exceptions. Where applicable, privacy rights may include access, correction, deletion, restrictions on sensitive-information use, and opting out of sale or sharing. Availability of CCPA rights depends on whether the law applies to the business and processing involved. You may also contact us about California direct-marketing disclosure requests.

7. Updates and contact

Updates to this notice will be published here with a revised date. Review the current notice when using our services.

Pacifica Studio LLC, 2068 Walsh Ave, Ste A, Santa Clara, CA 95050, United States. Email: [email protected]. Telephone: (650) 284-8397.